12%
increase in
customer satisfaction
66%
reduction in attrition
50%
reduction in
escalated calls
20%
increase in
employee satisfaction
20%
over achievement of resolution target
69%
increase in bottom line value of sales
Growing your business
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© Procter Consultancy Ltd 2008
Whether you're looking for a tactical quick win or more sustainable change Procter has a proven track record of success delivering return on investment. Specific results our clients have enjoyed include
Shaping successful people
through our
training
Giving confidence through our
support
Shaking things up through our
consultancy