What makes the Procter approach new, different or better?
To make this work - we truly believe that it takes strength and enjoy working with people who have the same frank and spirited, yet considered approach.
Our mantra for working with clients is to ensure that when we walk away, you and your people have the tenacity, flexibility and knowledge to sustain the 21st century concepts we have embedded into your organisation.
Regardless of what is about to come or what marketplace you find yourself in in the future - you can be confident that our philosophies and practices are designed to become a life skill and therefore a lynchpin for future change.
Our straightforward four-step approach gives you confidence that each action fits with your culture, is original and innovative before you jump into design and implementation
Step one - Discover
Much as we give you motivational feedback about what's going on well - we spell out exactly what changes need to happen at all levels within the organisation - including senior executives. We give good reasons and most importantly, tangible business goals for making that transformation.
Step two - Design
Using our pre-existing and proven principles as a foundation for design - this brings about 60% of the outcome to the table and collaborate with a cross section of your people to shape, guide and modify the remaining 40% to fit your cultural and business goals. We’ve found through experience that a message is much more likely to stick if it’s delivered in a way that is respectful of your culture and relates to your customer base.
Step three - Lead by example
As we begin implementation we help your people embrace out philosophies so that they will ultimately carry the bag in the future. At this point you have the reassurance of much motivational and formative feedback and daily contact with our project management team. And at all times we follow our seven steps to change model - to ensure people are getting the best out of any development.
Step four - Sustain
Getting back into the real world and ensuring stickability is all about putting your money where your mouth is. Our objective is to ensure that everyone makes great things happen - and we therefore spend time giving people confidence to try new things out. We're relentless about follow up, frank yet considered with our feedback and provide you with a platform to get results. It is our goal to knowledge transfer our solutions so you can be self sustaining when the Procter team walks away.
